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Issue 23 December 2009 Merry Christmas. Welcome to the Christmas edition of our newsletter, and Merry Christmas to you from everyone at SWA.
SWA launches New Get Into Training website

SWA is delighted to announce the launch of its new Get website which provides customers with details of all our open courses run from the SWa training centre at Cliffe House.
We have also launched two new Get Into courses: Working Safely and Managing Safely. SWA is now fully accredited by IOSH (Institute of Occupational Safety and Health) and successful delegates will receive an IOSH certificate. Our leadership and management courses, Get Leading* and Get Advanced Leading* can also be delivered as accredited ILM (levels 2 and 3).
SWA New Strategic Partner Tineke

Tineke (pronounced Tin-eek) is a specialist customer relationship management provider, and we are delighted to be working with them at SWA. CRM systems integrate all knowledge about the customer, ensuring that the customer is the focus of the companies' products and services. Contact info@stevewalkerassociates.com to learn more about this new exciting service.
Scaffold Services IIP award with SWA

Scaffold Services Ltd have recently become the first scaffold company in Leicestershire to achieve the status of Investors in People.
Investors in People (IIP) is the clearest statement possible that a company is improving its business performance by investing in its people; focusing on what matters to the company is at the heart of the benefits that IIP status delivers to a company.
Click here to learn more about our IIP and other accreditation.
Meet the Partner Vernon Waldron HR Partner

He holds a Diploma in Personnel Management accredited by the Chartered Institute of Personnel and Development (CIPD) in addition he has a City and Guilds Teacher's certificate. He has worked with large companies like Argos, Homebase, THF, Carphone Warehouse and smaller companies as well as many trade associations. This breadth of exposure gives him the ability to deal with a wide range of business sectors from SMEs through to large corporate and public organisations.
"It is a great pleasure to welcome Vernon to join our highly experienced Human Resources team at SWA, he brings a huge range of skills and experience to SWA's customers" says Steve Walker MD SWA.
To contact SWA regarding your Human Resources (HR) or Employment Law needs call us on 0845 459 0136 or email us at info@stevewalkerassociates.com.
SWA Opening Times Christmas 2009

SWA will be open until Christmas Eve for any enquiries and assistance we can provide, and our offices will re-open at 8.30am on Monday 4th January 2010.
Merry Christmas from everyone at SWA
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Autumn Edition IoD Winner

Steve Walker named regions top young director 2009
The East Midlands' top directors were announced at the Institute of Directors (IoD) annual Business Leaders Dinner, held at Trent Bridge Cricket Ground, Nottingham.
Steve Walker, Managing Director of SWA and Assessment UK Ltd of Birstall, Leicestershire was named East Midlands IoD Young Director of the Year. The awards celebrate the achievement of the region's most hardworking and innovative business leaders and Steve was chosen from nominations made by IoD members in the region.... read on
Issue 22: Sept 2009
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SWA are set for an exciting Autumn, launching a new range of SWA support packages for our existing services. Our aim is to provide customers with a new, flexible pick and mix from the wide range of training and consultancy packages we offer. For everyone looking for high impact courses, we have a new Get Into .... Training calendar for this Autumn. To see how effective they are, just read our reports on how well they were received by both Honeywell and Samworth Brothers. Did you know that our sister company Assessment UK, is one of the highest scoring NVQ providers in the country? Read on to learn about all this and more....
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HSE Launches Support Packages
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 SWA is delighted to announce the launch of our new flexible support packages to suit companies of all sizes. SWA support packages: Super, Wide Reaching and Assist provide a totally flexible range of support for business, enabling a pick and mix of training and consultancy needs from across the whole range of services which SWA provides.
"The launch of SWA support packages is a huge leap forward, not only does it allow customers to pick and choose, but uniquely it allows payments to be spread over a whole year, and that means we.....Read On
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Honeywell Computers
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SWA is delighted that Honeywell selected us to provide them with IT Get Into.... Training course over the summer. Honeywell operates globally in a number of sectors, including aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; and speciality materials. Its avionics division is celebrating having just won the contract with the MOD to upgrade the Chinook helicopter this week. "It is a great honour that this well known, global company chose SWA to deliver.....Read On
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Get Into....Training
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Autumn is here and if you are looking to motivate, up-skill or develop your staff in a cost effective way, both in terms of the money and time you invest, then you can't do better than choosing one of our Get Into....Training courses.
Covering essential business skills, courses on offer include management and leadership training, sales and marketing, IT, finance and HR. Our Get Into Training courses are high impact and high energy. Delegates leave our courses with action plans, and the knowledge necessary to .....Read On
Click here for our full autumn range of Get Into Dates for 2009 |
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Assessment UK
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 Our sister company Assessment UK www.assessmentuk.net is a highly successful (NVQ) provider working with employers both large and small. They operate from the same offices as SWA and have offices in Norfolk, London and Leeds.
Their areas of excellence are in the delivery of meaningful qualifications be it an NVQ, BTEC or Functional Skills. These can be assessed separately or linked to provide a modern apprenticeship.
The NVQ standards provide a statement to employers of an individual's skill, competence and knowledge in a particular occupation. NVQ's reflect the skills and knowledge needed to do a job effectively and show that a candidate is competent in.....Read On
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Issue 21: July 2009
Welcome to July's newsletter from 20th, one of the country's most dynamic and innovative management consultancies and training development companies.
11th are delighted to announce the launch our own health and safety environment (HSE) division to support our customer's needs. The HSE prosecuted 104 companies across the East Midlands last year (and the local council another 54). So if you are looking to see how we can help you with HSE legislation as well as your development needs then read on for some examples of how we've helped people last month....
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SWA new HSE division launches
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SWA is delighted to announce the launch of its new HSE division. "So many customers ask us about health and safety issues in their workplace we are delighted to be able to respond to this demand and in Robin we have one of the countries leading experts in this field" says Steve Walker MD of SWA
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As an introductory offer we are delighted to offer a FREE HSE audit,
for the first 20 of businesses to request special Health and safety audit: FREE AUDIT Click Here
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Meet the NEW HSE partner Robin Clayton
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Robin, M inst LM, AIIRSM, ARSPH, NAEMT, is SWA's highly experienced and qualified environmental and Health & Safety professional and joins us from Office Depot. He delivers high quality consultancy and training to a varied client base of businesses and not for profit organisations throughout the UK. Robin has had a long background in health and safety, working with the best in a variety of businesses, from.....Read On
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Get Into Courses - Autumn / Winter 2009
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Looking for high impact cost effective short training course? Here is SWA's www Get Into open training course programme for Autumn / Winter, running from September through to December. Get Into courses are structured high impact one (or more) day courses which deliver real tangible results.
"An excellent course, a good insight into leading and management. It has given me confidence and skills which I can put into practise immediately." Toby Chandler.....Read on
Get Leading our highly acclaimed 2 day course which helps turn people into Managers and Leaders by developing natural skills and abilities. This high impact course is specifically designed to provide all the skills in a compact 2 day programme.
Get Leading 16th and 23rd September
Click here for our full range of Get Into Dates for 2009
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Willi Betz team leaders |
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Willi Betz, one of Europe's most respected logistics companies with over 2,800 vehicles worldwide, have just completed a successful team leaders course delivered by our management training team.
Willi Betz UK provides the UK's car industry with vital 24/7 logistics shuttle services to companies such as Toyota in Derby. SWA have been working with their logistics management team to further develop their skills in problem solving, team work and communication.....Read on
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SWA sponsored event at Walkers stadium |
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SWA added a little glamour to the Walkers Stadium on June 8th sponsoring a fashion show to raise valuable funds for Gunn's Gym in Birstall, Leicester. SWA have been involved with supporting the Gym for over 5 years, which encourages female athletes to develop fitness, competitiveness and confidence.
The event hosted at the Walkers stadium was well supported by people from all ages, who came to see the latest fashions and styles available this year.....Read on
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Issue 20: June 2009
With June bursting upon us with good weather we are also putting a spring in everyone's step with our training and consultancy services, from developing new skills to succeed, motivating people or just developing someone's confidence in an area.
In this our 20th edition, we have listed this month's Get Into courses, a wonderful opportunity for high impact skills development. Also in this edition is a selection of the work which SWA is involved with across the region. |
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Get Into Courses - June |
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Get Selling, do you have people who could do with improving their sales skills? Learn how to sell effectively with Get Selling - this one day course provides confidence coupled with skills to improve and develop sales people of all abilities.
Get Selling 11th June (click here for more details)
 Get Leading is our highly acclaimed 2 day course which helps turn people into Managers and Leaders by developing natural skills and abilities. This high impact course is specifically designed to provide all the skills in a compact 2 day programme.
Get Leading 16th and 23rd June (click here for more details)

Get IT is all about developing Excel skills, one of the most powerful and useful pieces of software available. Do you know someone who needs to brush up their skills or develop them - if so then this is the course for them.
Get IT 17 June (click here for more details)

Get People
with companies reducing or removing their HR departments, staying up to speed with legislation, documentation and best practise is not easy - this one day course provides valuable insights into HR today, what you can (and what you can't). Get People 18th June (click here for more details)
To book onto any of the above courses please call
0845 459 0136 or email info@stevewalkerassociates.com
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Sysonby Knoll Finding New Customers with SWA |
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SWA have been working with Sysonby Knoll over the last year. Bringing new ideas and processes into place has resulted in the Hotel and Restaurant seeing real growth in its Read On.....
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Know Your Customers: Customer Surveys |
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Want to get to know your customer's real needs? In today's competitive markets, keeping your customers satisfied is regarded as the key performance indicator between winners and the rest. We work closely with businesses to produce surveys and analysis to measure factors which are Read On.....
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Case Study: Mattioli Woods |
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 Mattioli Woods, www.mattioli-woods.com is ranked 7th largest independent wealth management and pension provider. Formed in 1991 Mattioli Woods currently employs 165 people looking after over 3,000 pensions worth circa £1.44 billion. The company is widely recognised for Read On.....
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Valuing Your Staff: Employee Climate Survey & Analysis |
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Knowing what your employees really think and feel is an essential component of any forward thinking organisation. Such knowledge provides management with an understanding of the current working climate by looking at how employees perceive the business along different dimensions such as the company's success in Read On.....
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Issue 19: May 2009
At SWA our mission is to always ensure we can provide customers with an unparallelled service in business development using consultancy, training and development. "SWA's aim is to provide the best business support in the country" says Steve Walker MD of SWA. We have also been busy helping customers grow and develop their people and businesses. This month's successes are no less amazing with customer's winning major contracts and our team starting a major new bespoke programme for the Royal Mail.....
Read on to see what we have been up to recently....
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SWA Welcomes Royal Mail as a Customer |
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SWA has won a prestigious contract with Royal Mail (www.royalmail.com) to develop and deliver a major new programme of Customer Service Development. This pilot project looks to set standards and processes in place with one of the countries biggest and most vital companies, Read on......
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John Merison Wins Major Contract |
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John Merison the building and maintenance contractor is celebrating having just won a major new contract managing properties for Orbits Housing Association. John Merison uniquely, in the building industry operates an "all trade's in-house structure" providing strict quality and control.
SWA are currently working with John Merison developing its marketing strategy. www.jmbmc.co.uk. Read on.....
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Flowers Associates Finding the Right People |
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SWA has developed some trusted key business partners, and one of these is Flowers Associates. Run by the personable Adam Flowers, whose attention to detail makes the company an ideal partner to SWA. "Finding the right people is never easy but we achieve that for our clients" says Adam. Read on.....
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Get Into Excel-ling itself |
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Its never been more important to train and develop your staff, helping improve retention, morale and skills which all rely on people being trained and developed. In a survey out last month staff retention was reported as 2.5 times higher where companies actively trained their staff compared to those which didn't. find out more....
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Issue 18: April 2009 |
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New people at SWA
Spring is here and so are our new business development team! To provide our customers with the best possible service we can, our new business development team will be coming to meet all existing customers working with Steve and the rest of the team to provide unparallelled support across the region.
"Our aim is to have a complete field team to look after every customer who wants to grow and develop itself and its people" says Steve Walker MD of SWA.
Read on to see what we have been up to recently.
Claire Neal
Claire joins SWA following a highly successful career working businesses such as Yellow Pages and in franchise development, "Claire brings that wealth of experience in customer liaison and business development skills" says Steve Walker "and she is really looking to...
click here to read more...
SWA Revitalise The Packaging Company

The packaging company www.thepackagingcompany.co.uk provides businesses with a vast range of packing materials to companies which include Pirelli to Barclay's Bank. SWA have just completed a comprehensive telesales training refresher, to revitalise their...
click here to read more...
Amer Khan

Amer recently joined SWA having gained real insight into business needs having previously worked for Business Link in Leicester. "Amer brings us skills and knowledge in funding and business development for our customer's" says Steve Walker. "Meeting customer needs is all about being able to provide...
click here to read more...
Get Into.... GETS EVEN BIGGER
Get IT our intermediate Excel training course takes advantage of our new IT facilities at Cliffe House. Run by Ben Woodthorpe one of SWA's IT partners, Get IT provides cutting edge IT learning in one of the most fundamentally important skills needed in business day. All courses can be seen...
click here to read more...
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